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IVF Laboratory Services Resuming — Patient Information Update
Updated: May 19, 2026
We are grateful to share the update many of our patients have been waiting for.
All required testing has now been successfully completed, and OMEGA is now accepting Day One calls for all IVF services.
This means IVF laboratory services are resuming.
In our last update, we shared that the lab was in its testing phase and that reopening would depend on testing being completed successfully and reopening protocols being finalized. That work has now been completed, and our team is ready to begin moving patients forward again.
We know this pause has asked a great deal of patients and families. Fertility care already involves waiting, planning, uncertainty, and hope. Having treatment plans delayed has been difficult, and we do not take that lightly.
What Patients Should Do Now
Patients who are ready to move forward with IVF services may now follow the usual Day One process and contact the clinic as they normally would.
Our care team will work directly with patients on individual treatment plans, timing, and next steps. If you have questions about your specific situation, please contact our team so we can guide you based on your care plan.
What Has Not Changed
There continues to be no indication that patients were exposed to any safety risk. Embryos and genetic material in cryostorage were not affected and remain safely stored.
Throughout this process, our decisions have been guided by patient care, caution, and confidence. We paused, completed a thorough review, made the recommended enhancements, completed testing, and communicated along the way because patients deserved to know what was happening and why.
We are thankful for the patience, trust, and understanding our patients have shown through this difficult period. We are ready to move forward carefully, and we look forward to continuing your care.
Dr. Jackie Hollett-Caines
Dr. Angelos Vilos
Medical Directors
Omega Fertility Center
At OMEGA, you can feel confident and relaxed knowing that we are providing the most advanced fertility treatments available.
The EPAU is for women in their first trimester of pregnancy who are at risk of or have been diagnosed with a miscarriage and require additional follow up.
We offer comprehensive care of gynecological conditions and hormonal disorders, which, very often, result in infertility.
We also offer care and treatment for male reproductive conditions and urological problems that are unique to men.
