Begin a New Life

At the OMEGA Fertility Center, we offer the most advanced fertility treatment through individualized and compassionate care, guided by the highest ethical standards.

OMEGA Supports LGBTQ
Fertility Experts

Fertility Experts

Advanced Research

Advanced Research

Welcoming Environment

Welcoming Environment

Self Referrals

Self Referrals

Scheduled Building Maintenance & On-Site Improvements

October 20 – November 7, 2025

Dear Patients,

Please be advised that our building will undergo scheduled maintenance to our building, along with on-site improvements, from October 20 through November 7, 2025.

During this period, some services may be temporarily unavailable before and during the maintenance work. To ensure your care is not affected, we kindly ask that you contact the Nursing Office on the first day of your menses if your treatment cycle falls within or near this timeframe.

These improvements are part of our ongoing efforts to enhance the patient’s experience and ensure a safe, comfortable environment for all. We appreciate your patience and understanding as we complete this important work.

If you have any questions or concerns, please do not hesitate to reach out to us.

Sincerely,
Omega Fertility Center

Temporary IVF Laboratory Pause — Patient Information Update

Updated: April 18, 2026
April 24, 2026

We are writing with another update earlier than planned because we now have another meaningful piece of progress to share.

We know this process has been long and difficult, especially for those of you whose treatment plans have been on hold since January. Fertility care already asks a great deal of patients and families and we understand how hard it is to keep waiting when so much feels uncertain. That is why we wanted to share this as soon as we had something real to tell you.

What Has Changed

The additional equipment we ordered to enhance our laboratory’s environmental systems has now cleared customs and is on its way to us. Based on current timing, we expect delivery in roughly the next week. Once it arrives, installation is expected to begin right away and should take about two days.

This is an important step forward.

As we have shared previously, the independent review of our laboratory confirmed that it operates to a high professional standard and did not identify a single definitive cause for the unexpected fertilization outcomes observed in January. At the same time, it supported taking additional steps to further strengthen the environment supporting treatment. We chose to move forward with those enhancements before reopening because we want patients to return under the best possible conditions we can provide.

What Happens Next

Once the equipment is installed, we will begin the next phase of the reopening process: internal validation testing.

This testing is designed to confirm that the laboratory environment is performing exactly as expected under the enhanced systems now in place. Based on our current planning, we expect that phase to take approximately two weeks.

If installation and validation progress as expected, we are now hopeful that full IVF laboratory services could resume in the second half of May.

We want to be careful with that wording: this is not yet a confirmed reopening date. It is the best current timeframe we can responsibly share, and the final timing will still depend on the results of the validation process.

Still, this is the clearest path forward we have been able to share so far, and we know that matters.

What Has Not Changed

There continues to be no indication that patients were exposed to any safety risk. Embryos and genetic material in cryostorage were not affected and remain safely stored.

Our physicians and care team also remain available to speak directly with patients about individual treatment plans and next steps. If you have questions or would like to talk through your situation, please reach out.

Throughout this process, we have tried to make decisions the same way we approach patient care: carefully, responsibly, and with a focus on long-term confidence rather than short-term speed. We know this pause has asked a great deal of our patients. We also know that progress matters, and we are encouraged to now be able to share some.

We will provide another update once the equipment has arrived and installation is underway, or sooner if there is another meaningful milestone to report.

Thank you again for your patience, your trust, and your understanding.

Dr. Jackie Hollett-Caines
Dr. Angelos Vilos
Medical Directors
Omega Fertility Center

At OMEGA, you can feel confident and relaxed knowing that we are providing the most advanced fertility treatments available.

The EPAU is for women in their first trimester of pregnancy who are at risk of or have been diagnosed with a miscarriage and require additional follow up.

We offer comprehensive care of gynecological conditions and hormonal disorders, which, very often, result in infertility.

We also offer care and treatment for male reproductive conditions and urological problems that are unique to men.

  • Physician
  • Fertility Specialist
  • Physician
  • Fertility Specialist
  • Physician
  • Fertility Specialist
  • Physician
  • Fertility Specialist
  • Physician
  • Fertility Specialist
  • Physician
  • Urologist

Request an Appointment

Ask your doctor to fax a referral form to 519-685-5519, or e-fax to 519-657-9207, or complete the self-referral form below.

    DATE OF BIRTH